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FAQs

  • How do I join a team?

    To join a team, click on "Join a Team" in the Participant Centre's main menu. Next, search for the team you’d like to join and click “Join”. Once you’ve clicked on the team you’d like to join, you’ll be taken to their Team Page.

    Please note: Teams with a symbol beside their name are invitation-only and require a password.

  • Where will my incentive rewards be sent?

    Once you’ve reached a fundraising milestone, your incentive reward will be mailed to the address you provided when you registered.

  • How do I earn incentives?

    You earn incentives when you reach a pre-determined fundraising milestone. These milestones are based on the amount you’ve raised on your fundraising page. For more information, please visit our Incentives page.

  • How do I thank my donors through my fundraising page?

    The Participant Centre is your one-stop-shop for fundraising, and you can use the Email Centre to send thank-you and follow-up emails. The Email Centre makes your campaign more successful by giving you easy access to email templates for staying in touch with your existing donors, sponsors, and teammates.

  • When are tax receipts issued?

    Donors who make their donation online with a valid email address will receive a tax receipt via email immediately (they may need to check their junk folder if they don’t receive it). Donors who mail in a donation will receive their receipt by email if they give a valid email address, and if they don’t provide an email address, they’ll receive their tax receipt by mail.

  • What if I don’t see the activity I want to register for?

    Be different. Be bold. Start your own activity! Email us at DIYChallenge@thepmcf.ca and we can help you get started

  • What is the difference between registering as an individual versus a group?

    When you register as an individual, you’re working towards hitting your own personal fundraising goal. When you register as a team, you’ll work together with your teammates to hit your shared team goal.

  • Where does the money from my DIY fundraising go?

    Each participant can decide which area of cancer research and care they’d like to support with their hard-earned donations. We have over 108 areas of research, patient care and programs available to support, and if you don’t see the one you’d like to support on the list, you can call us at 647-678-7460 or email DIYChallenge@thepmcf.ca, and we’ll add it for you.

  • What is the Participant Centre and how do I use it?

    The Participant Centre is the password-protected area of the website that’s available to you once you register. Once you’ve signed up, you can log in with your username and password to access the helpful tools that will help you monitor your donations, set up or edit your Personal Page, send emails to potential donors or teammates, and more!

    Here’s a quick summary of you’ll find in the Participant Centre:
    Personal Page
    Your Personal Page is the place where you tell your story to potential donors, appeal to sponsors, and show your fundraising progress. You can update your page with photos and videos to tell people about your DIY Challenge and let them know why you’re participating.

    Email Centre
    In the Email Centre you’ll find various email templates you can customize (or you can create your own) to help support your fundraising efforts.

    Edit Profile
    The Edit Profile/Team Profile section is where you’ll find (and make changes to) your user information, including your ID, password, contact information and fundraising goal.

    Donation History
    Your Donation History allows you to keep your campaign on track by monitoring the funds you’ve raised, viewing donation details, re-issuing Tax Receipts and even adjusting your fundraising goal.

    The Address Book
    The Address Book allows you to add or import contacts from other email programs and edit contact information plus send, monitor, and track responses to your fundraising efforts.

    Follow-Ups
    The Follow-Ups section helps you track and monitor your campaign communications with handy reminders that let you know who has visited your Personal/Team page, who has donated, who you need to send a “Thank You” email to, and much more.

  • How can I donate online?

    Donating online is easy with our secure online credit card process. Click the "Donate" button at the top of this page and select the participant or team you’d like to support. Then choose a donation amount and follow the instructions. Online donors will receive a tax receipt via email.

  • Is there a fundraising minimum?

    There are no registration fees and no fundraising minimums but you can earn rewards as you fundraise by hitting different fundraising milestones along the way.

Ready to take the first step?